Your positive feeling and response with the goods are highly important to us, however, if you are not satisfied with your purchase, you can exchange the item within 14 days of receiving the item. Items must be unworn/unused and in original condition and packaging. Shipping cost will not be returned, and it is the buyer's responsibility to pay for the exchanged shipping costs.
Studio oh does not issue refunds unless required by law.
Refund less 5% of the item value + shipping costs.
We can exchange for other items or a credit note (voucher) of the same value of the piece/s being exchanged.
Please note that we cannot offer exchanges on sale items and earrings due to health and safety reasons. No exceptions
We strongly recommend that all exchanges posted to studio oh have a tracking number. Studio oh is not responsible for any exchanges that go missing or lost on their way to us. Exchange shipping cost will be paid by the customer.
Please follow these steps to exchange your item/s:
1 - The item/s may be returned to Studio oh in its original condition.
2 - Post the item/s to:
Studio oh, 2 Hashfela St. Tel-Aviv, 6618339, Israel
we have received the item/s we’ll email you the cancellation Voucher.
4 - If you have any questions please email us at firstname.lastname@example.org or phone us at +97254420068